after sales

1. Operation and maintenance

The next3 does not require any particular maintenance other than the standard O&M advised for stationary energy systems. Check with the local regulation if any further activities are required. The general preventive O&M activities advised to do regularly are: 

  • Check that the venting is not obstructed by objects or dirt. 

  • Check the connections (tightening, general condition). 

For the rest of the energy system, we can advise the following activities:

  • Check with the battery manufacturer for specific advice on battery maintenance, depending on battery technology and setup.

  • Clean regularly you PV panels to optimize the production. Check the general status of the modules, the cabling and look for potential shadows. 

The monitoring of the next3 will help you to understand what happens in the system and anticipate potential issues before they may arise.  

2. support

Our dedicated support team will be happy to help you. Please do not hesitate to contact us by filling this form.

You can also read ou FAQ for some additional information. 

3. repair

Our products are high-quality and are tested carefully. Should you nevertheless need to repair your next3, you can contact Studer service center to arrange the return of your products. 

4. recycling

The next3 meets the European directive 2011/65/EU on hazardous substances and does not contain the following elements: lead, cadmium, mercury, hexavalent chrome, PBB or PBDE.
To dispose of this product, please use the service for the collection of electrical waste and observe all obligations in force in the place of purchase.